Return Policy

Overview

At thunmaregriz, we are committed to providing high-quality skill-based coaching services. This Return Policy outlines the terms and conditions for refunds and cancellations of our coaching services.

Coaching Services

Due to the personalized nature of our coaching services, refunds are handled on a case-by-case basis. We understand that circumstances may change, and we will work with you to find a suitable solution.

Cancellation Policy

Before Service Begins

If you cancel your coaching program before the first scheduled session, you may be eligible for a full refund, minus any processing fees. Cancellation requests must be submitted in writing via email.

After Service Begins

If you have already begun your coaching program, refunds will be calculated based on:

  • The number of sessions completed
  • The amount of coaching time utilized
  • Any materials or resources already provided

Refund Processing

If a refund is approved, it will be processed within 14 business days using the original payment method. Processing times may vary depending on your financial institution.

Non-Refundable Items

The following are generally non-refundable:

  • Completed coaching sessions
  • Digital materials and resources already accessed
  • Processing and administrative fees

Special Circumstances

We understand that unexpected situations may arise. In cases of medical emergencies, family emergencies, or other extenuating circumstances, please contact us directly to discuss your options.

How to Request a Refund

To request a refund or cancellation, please contact us:

Dispute Resolution

If you are not satisfied with our resolution of your refund request, please contact us to discuss your concerns. We are committed to finding a fair solution for all parties involved.

Changes to This Policy

We reserve the right to modify this Return Policy at any time. Changes will be effective immediately upon posting on our website.

Contact Us

If you have questions about this Return Policy, please contact us at:

Email: partners@thunmaregriz.world
Phone: +1 (972) 689-3749
Address: 180 State St Suite 225, Southlake, TX 76092, United States